Got a question? We’ve got you covered.
FBX Assist is built to give UK businesses access to expert support without the full commitment of traditional accounting fees. Below are some of the most commonly asked questions about the service.
FBX Assist is a flexible support subscription from Finance Box. It gives you unlimited access to expert guidance, tailored video tutorials, real-time support, and our finance automation bot FABio — all designed to help you manage your own accounts confidently.
FBX Assist is ideal for:
Startups or sole traders not ready for full accountancy services
Growing businesses needing support with tools like Xero
Anyone looking to stay compliant while keeping control of their finances
Not quite. Think of FBX Assist as your on-demand support team — without the price tag of full-time accountancy. You handle the day-to-day, and we back you up with expert advice, software support, and training.
Depending on the package, you’ll get:
Unlimited expert support via email or call
Personalised video tutorials
Access to our powerful automation bot, FABio
Check-ins and reviews to keep you on track
Support with MTD, bookkeeping, payroll, VAT returns, and more
Absolutely. FBX Assist is designed to grow with your business. When you're ready, we’ll help you seamlessly transition into full-service accounting with Finance Box — no stress, no data loss.
Yes — and we’re a Xero Platinum Partner! Whether you’re using Xero, QuickBooks or tools like Dext or A2X, we’ll help you get the most out of your software.
Definitely. FBX Assist is built to ensure you stay compliant with HMRC’s MTD requirements. We can support you through setup, submissions, and system integration.
We offer flexible plans with no long-term contracts. You can subscribe monthly and cancel any time (though we think you’ll love it here).
Got any more questions?
We'd love to hear from you
If our Assist service doesn't tick all your boxes, we'd love to know how we could improve.