Finance Box harness the power of your accounting system to stay on top of who and who isn't paying on time and give you control over who and how hard they are pushed.
Using a combination of automation and warnings when things look problematic you can rest assured you're always on top of collecting what you are owed.
Sometimes your clients just need a little reminder or a nudge that it’s time to pay you. This is easily handled often with a simple friendly email - after all, you want them to use you again. Most of the time these reminders are enough for the client to pay you on their next run.
Other times customers need a call. If there’s been an issue, it’s a great opportunity to work out a problem and make sure that your service levels are maintained. It is also a great way to encourage an upsell or sell further services.
In really serious times clients need a very strong push and a debt collector to bring them in line. At this stage, the relationship has probably deteriorated and it's simply a task of doing what is necessary to get paid what was agreed.
Finance Box have experience in the soft approach, the need to respect the customer relationship and the tools to lean hard when needed. We can help chase your customers in collaboration with you and your sales team to ensure that your standards are met at each stage. We never call a customer without your approval and we make sure you stay informed along the way.